{"id":1110,"date":"2022-01-04T11:35:06","date_gmt":"2022-01-04T11:35:06","guid":{"rendered":"https:\/\/ydentic.com\/?post_type=ocj_cases&#038;p=1110"},"modified":"2022-05-04T11:47:15","modified_gmt":"2022-05-04T11:47:15","slug":"suregroup-klanttevredenheid-naar-een-nieuw-niveau","status":"publish","type":"ocj_cases","link":"https:\/\/ydentic.com\/nl\/case-studies\/suregroup-klanttevredenheid-naar-een-nieuw-niveau\/","title":{"rendered":"SureGroup &#8216;Klanttevredenheid naar een nieuw niveau&#8217;"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Klantcase: Zorginstelling met Afas en traditioneel Active Directory (AD) beheer<\/h2>\n\n\n\n<p>SureGroup ICT kwam eind vorig jaar (2021) met de hulpvraag bij Ydentic om bij een zorginstelling het huidige AD-beheer te vereenvoudigen. De zorginstelling werkt met&nbsp;<a href=\"https:\/\/www.afas.nl\" target=\"_blank\" rel=\"noreferrer noopener\">Afas<\/a>&nbsp;als HR-software. Alle beheertaken in de AD worden met de hand door de servicedesk uitgevoerd. De wens is om het in-, door- en uitstroomproces (IDU-proces) van de zorgmedewerkers volledig te automatiseren. Ydentic is&nbsp;<a href=\"https:\/\/partner.afas.nl\/koppeling\/ydentic\" target=\"_blank\" rel=\"noreferrer noopener\">gecertificeerd Afas partner<\/a>. SureGroup ICT en Ydentic maken het mogelijk om het IDU-proces geautomatiseerd als een dienst aan te kunnen bieden bij de zorginstelling. Hierdoor kan de servicedesk vanuit \u00e9\u00e9n portaal het volledig IDU proces monitoren en beheertaken eenvoudig, foutloos en snel uitvoeren. Geen wachttijden meer voor accounts van nieuwe medewerkers en tickets worden snel en adequaat opgelost.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">SureCloud365 als standaard werkplek<\/h2>\n\n\n\n<p>Organisaties hebben de behoefte om zoveel mogelijk uitbesteden aan \u00e9\u00e9n IT-leverancier.&nbsp;&nbsp;Maar daarbij wel het gemak van inzicht, controle en regie over haar IT. Het dient te voldoen aan wet- en regelgeving zoals ISO 27001, NEN 7510 en AVG. SureGroup ICT vind het belangrijk dat organisaties goed omgaan met informatiebeveiliging. Met SureCloud365 kan SureGroup ICT aantonen waar de data staat. Met behulp van Ydentic wordt het mogelijk gemaakt om inzicht, controle en regie te voeren over de IT-omgeving. Hierdoor is de afnemer van de SureCloud365 werkplekdienst minder afhankelijk van haar IT afdeling of servicedesk. SureGroup ICT kan hierdoor haar werkplek dienst gestandaardiseerd en tegen minimale kosten in de markt zetten.&nbsp;&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Klantcase: Zorginstelling met Afas en traditioneel Active Directory (AD) beheer SureGroup ICT kwam eind vorig jaar (2021) met de hulpvraag&#8230;<\/p>\n","protected":false},"featured_media":606,"template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-1110","ocj_cases","type-ocj_cases","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SureGroup &#039;Klanttevredenheid naar een nieuw niveau&#039; - Ydentic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ydentic.com\/nl\/case-studies\/suregroup-klanttevredenheid-naar-een-nieuw-niveau\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SureGroup &#039;Klanttevredenheid naar een nieuw niveau&#039; - 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